Refund/Return Policy
At this time, Black Steel is unable to accommodate standard returns or refunds. We encourage our customers to review product details carefully before placing an order to ensure satisfaction with their purchase.
However, we understand that exceptional circumstances may arise. If you believe a return or refund is absolutely necessary, we invite you to contact our support team directly at blacksteelclothingcustomercare@gmail.com to request an exception. Each request will be reviewed on a case-by-case basis, and while approval cannot be guaranteed, we are committed to working with our customers to find the most fair and reasonable solution possible.
As our company continues to grow, we are actively working toward expanding our policies to provide more flexible options in the future. Your understanding and support are greatly appreciated as we build a brand that values both quality and customer trust.